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Online Return Policy

Our return policy is easy to follow. Please contact us if you have any questions or concerns. 

If you have received an incorrect part, damaged parts or have anything missing from your order, we will make all reasonable attempts to correct the situation in a timely manner. You MUST notify us with 48 hours of the part being received. 

Please contact us at (616) 772-9551 or info@merchant-automotive.com

  • Return New/Uninstalled/UNOPENED parts for a refund within 30 days

  • Returns AFTER 30 days may not be accepted or may be eligible for store credit only 

  • Opened parts are subject to inspection upon arrival and refunded AT OUR DISCRETION. 

  • All kits, assemblies, or grouping of parts must be returned in their entirety for credit to be considered. 

  • Under NO circumstances will kits be partially refunded. 

  • An RMA number is required for ALL returns. 

An RMA (Return Material Authorization) number is required for all returns. You can get an RMA number by using the form below or by contacting a Merchant Automotive representative at (616) 772-9551. Make sure the RMA number is clearly visible on the outside of your packaging before returning it to Merchant Automotive. Packages returned without an RMA number will not receive a refund. 

Need further help with your return? No problem. Please give us a call at (616) 722-9551 or email us at info@merchant-automotive.com.