Welcome To Merchant Automotive—The Duramax Diesel Engine & Allison Transmission Performance Specialists You Can Count On!
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Online Return Policy

If you have received an incorrect part, damaged parts or have anything missing from your order, we will make all reasonable attempts to correct the situation in a timely manner. You MUST notify us with 48 hours of the part being received. 

An RMA (Return Material Authorization) number is required for all returns. You can get an RMA number by contacting a Merchant Automotive representative at (616) 772-9551. Make sure the RMA number is clearly visible on the outside of your packaging before returning it to Merchant Automotive. Packages returned without an RMA number will not receive a refund. 

Please contact us at (616) 772-9551 or support@merchant-automotive.com

  • Return New/Uninstalled/UNOPENED parts for a refund within 30 days

  • All Returns are subject to a 20% restocking fee
  • Returns AFTER 30 days may not be accepted or may be eligible for store credit only 

  • Opened parts are subject to inspection upon arrival and refunded AT OUR DISCRETION

  • All kits, assemblies, or grouping of parts must be returned in their entirety for credit to be considered. 

  • Under NO circumstances will kits be partially refunded 

  • An RMA number is required for ALL returns

Need further help with your return? No problem. We are happy to help! Please give us a call at (616) 722-9551 or email us at support@merchant-automotive.com.