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U.S. Shipping Policy

This Domestic Shipping Policy only applies to products that are listed on the merchant-automotive.com website or merchant-automotive mobile application that will be shipped within the United States.

  • Delivery times measured in business days.
  • Merchant Automotive LLC. ships Monday - Friday 8:00 am to 5:30 pm. 
  • Holiday hours may alter standard processing and shipping times.
  • Vendor related items may incur extended processing time, impacting expected delivery dates.
  • Build to order items will incur extended processing time, impacting expected delivery dates. Please speak with our sales team for details.
  • In stock UPS orders placed by 4:00pm ET will ship the same day.
  • In stock USPS orders placed by 10:00am ET will ship the same day.
  • Large or oversize items may be shipped via Truck Freight.
  • Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if the item is returned for any reason.

3 Day, 2 Day, and Next Day Shipping

  • If you choose UPS Next Day Air or UPS 2nd Day Air, PLEASE check availability of product first. Products will ship in accordance with the selected shipping preference once in stock.
  • Next Day, Second Day, 3 Day, and express delivery services do not take weekends into consideration (Saturday and Sunday) when shipping. 
  • Merchant Automotive LLC. Is not liable for products shipped with the Next Day, Second Day, 3 Day, or Express designation not arriving during weekends (Saturday and Sunday).  
  • For weekend delivery options please contact our sales team.
  • Merchant Automotive LLC. is not liable for extended delivery times for products that are out of stock or backordered at time of purchase.

Other Distributors 

  • Merchant Automotive LLC is not liable for the delivery of Merchant Automotive products purchased through any other seller or service outside of www.merchant-automotive.com. 
  • All delivery concerns or grievances for Merchant Automotive products purchased through a seller or service other than www.merchant-automotive.com should be filed with that seller or service. 

Delivery Estimates

Please note that unless otherwise stated on the Site, delivery estimates are only estimates and are not guaranteed delivery times, should not be relied upon as such and do not form part of the contract between Merchant Automotive LLC and you.

 

International Shipping Policy

  • Some products cannot be shipped to international destinations
  • International orders from the US may be subject to additional customs, taxes, and brokerage fees.
  • Prior to making a purchase internationally, we suggest you reach out to our support team to discuss the cost implications and expected delivery time.