Merchant Automotive Warranty
Merchant Automotive products are warranted to be free from defects in workmanship and materials for one year from the original purchase date.
MAximum Transmission units and complete transfer-case units are warranted to be free from defects in workmanship and materials for two years from the original purchase date.
This warranty applies only to the original retail purchaser.
Warranty Limitations
This warranty does not cover:
- The product’s finish
- Products that have been altered or modified
- Products installed contrary to Merchant Automotive specifications
- Parts not manufactured by Merchant Automotive
- Products used on police vehicles, taxis, race vehicles, or vehicles used for government or commercial purposes
- Products that have been involved in an accident or subjected to negligence, alteration, disassembly, abuse, or misuse
Any alteration to the finish of a Merchant Automotive product, including painting, powder coating, plating, or welding, will void the warranty.
Product Changes
Merchant Automotive reserves the right to discontinue or change the design, finish, part number, or application of a product when deemed necessary without written notice.
Merchant Automotive makes no other warranties, express or implied.
Merchant Automotive 30-Day Return Policy
All Merchant Automotive products include a 30-day return policy. If a product fails or is defective within 30 days and meets the warranty requirements, Merchant Automotive will replace the product free of charge.
This coverage applies to the original purchaser and is based on the original purchase date.
The 30-day policy also applies to non-Merchant Automotive parts sold by Merchant Automotive. If the manufacturer’s warranty extends beyond 30 days, the customer must contact the manufacturer for warranty assistance after the initial 30-day period.
Labor is not included with the Merchant Automotive warranty.
Warranty Claim Requirements
If a Merchant Automotive product was used to repair a vehicle and the customer needs to submit a warranty claim, the customer must provide a receipt from the location where the product was purchased.
Warranty coverage will be based on the customer’s original purchase date. The following information must be submitted to Merchant Automotive:
- The shop or seller’s name
- The Merchant Automotive part number
- The original purchase date
- The original pricing information